PRIVACY POLICY

This privacy policy describes how the Rankin Group companies use personal information in accordance with the General Data Protection Regulation 2018.

Rankin Group companies include Rankin Photography Limited, Rankin Film Limited, The Full Service Limited, True Black Studio Limited, The Graft Productions Limited and Tonic Represents Limited.

MANAGING YOUR PERSONAL INFORMATION

This privacy policy applies to all persons whose personal information we collect and use. The types of personal information we collected are name; address; e-mail address and phone number, occupation and information on goods and services sold and purchased. This includes individuals in the categories below or who work for any the following:

(a) clients of any of our group businesses
(b) suppliers including talent and crew
(c) recruitment initiatives
(d) enquirers and prospects
(e) visitors to our website
(f) subscribers to our newsletter
(g) our business contacts and service providers
(h) events attendees including Rankin Live
(i) individuals captured by CCTV images.

PROVISION OF SERVICES

In order to personalise your visit to our sites and customise our pages for you we use cookies to understand your use of our services. We use cookies to analyse where people are going on the sites, which, in turn, allows us to provide a better experience for you.

We use these tools to recognise new or past users, improve our website, collect information about your browsing history, better understand the interests of our users and web site visitors and serve them with the most relevant content. In addition we may use 3rd party vendors (such as Google) and 3rd party cookies (such as Google Analytics) to report on your use of our services.

By using our websites, you are indicating your agreement to the terms of this policy. If you disagree with any of the terms, then please do not use our sites. We reserve the right to alter the terms of this policy at any time. Changes will be notified to you using the email address you provide to us or by an announcement our sites. Your continued use of our services indicate your agreement to such changes.

HOW WE USE YOUR PERSONAL INFORMATION

We may collect, use and disclose your personal information in order for us to operate our business. This includes:

(a) processing it to enable us to buy, sell and advertise our products
(b) carrying out our obligations arising from any contracts entered into between you and us
(c) maintaining our own accounts and records
(d) providing marketing and other information, products or services to you that you request from us or which we feel may interest you
(e) the use of CCTV systems for crime prevention.

USE AND STORAGE OR YOUR PERSONAL INFORMATION

We may share your personal information to our employees and any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (and their employees). All such parties are subject to the Rankin group security policies and procedures and we ensure that appropriate security measures are in place. We also provide access to user information to Google to support our web services and analytics (privacy policy is available here https://policies.google.com/privacy?hl=en) and Mailchimp for delivery of our Newsletters and Marketing services (privacy policy is available here https://mailchimp.com/legal/privacy)

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We take reasonable steps to ensure that the personal information we hold about you is reliable for its intended use and is as accurate and complete as is necessary to carry out the relevant purposes described in this privacy policy. We will retain your personal information for so long as is reasonably necessary for us to fulfil the relevant purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We are strongly committed to data security and we take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. However, the transmission of information via the internet is not completely secure, therefore, although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk.

ACCESSING YOUR PERSONAL INFORMATION

You have the right to request a copy of the personal information we hold about you, to have any inaccuracies corrected or request removal from our databases by emailing us at: info@rankin.co.uk or by writing to: The Data Controller, Annroy, 110-114 Grafton Road, London NW5 4BA. If you are a subscriber to our newsletters you can unsubscribe or change your preferences directly from our email correspondence or using the information above.